Director of Food & Beverage, EMEA

Location: Surrey, UK (Hybrid working with international travel)

At Nteractive, we bring experiences to life.

We're a global events and communications agency that helps some of the world's leading technology and lifestyle brands connect with their audiences through unforgettable experiences. From flagship conferences and exhibitions to incentive programmes, product launches and global events, we create experiences that inspire action and build meaningful connections.

As we continue to grow our global delivery team, we're looking for an experienced and strategic Director of Food & Beverage to join our award-winning F&B team.

This is a senior leadership role responsible for shaping and evolving Nteractive's global Food & Beverage offering, ensuring exceptional culinary experiences, operational excellence, and continuous innovation across our international events portfolio.

F&B Leadership & Innovation

• Lead the development and evolution of Nteractive's Food & Beverage offering across global events
• Establish and maintain departmental standards, processes and Standard Operating Procedures (SoPs)
• Provide culinary leadership and strategic direction to the wider F&B team
• Conduct comprehensive menu reviews to ensure client objectives, event goals and attendee expectations are met
• Stay ahead of emerging hospitality, culinary and beverage trends to continually enhance our offering
• Champion innovation and creative thinking across all projects

Event Delivery & Client Partnership

• Collaborate closely with Client Services teams to understand event objectives, budgets and audience requirements
• Design memorable food and beverage experiences across multiple concurrent projects
• Build strong relationships with clients, venue partners and suppliers to ensure seamless delivery
• Lead key operational projects and workstreams across complex international programmes
• Support the delivery of training initiatives, departmental resources and continuous improvement projects

Data, Insights & Financial Management

• Analyse post-event data and operational feedback to identify trends, opportunities and improvements
• Collaborate with internal teams to create actionable client recommendations and future event strategies
• Utilise forecasting and reporting data to support long-term planning and innovation
• Support budget development and financial oversight across F&B programmes
• Ensure commercial awareness and value-for-money considerations remain central to all decisions

Team Leadership & Development

• Inspire, mentor and develop members of the F&B team
• Share knowledge, expertise and industry best practice across the business
• Support supplier negotiations, contract management and procurement processes
• Foster a culture of collaboration, continuous learning and excellence
• Act as a role model for Nteractive's values and behaviours

Compliance & Best Practice

• Ensure all Food & Beverage activities comply with relevant health and safety legislation and industry regulations
• Promote operational excellence and consistency across all projects
• Support risk management and supplier compliance processes
• Champion continuous improvement and quality standards throughout the department

• Extensive hospitality, catering or Food & Beverage leadership experience
• WSET qualification, hospitality degree, catering qualification or equivalent professional experience
• Proven experience managing large-scale catering, hospitality or event operations
• Experience of working in an events agency setting, a bonus
• Strong leadership and people management skills
• Experience developing and delivering innovative food and beverage concepts
• Commercial awareness and contract management experience
• Strong analytical skills with the ability to interpret data and identify trends
• Excellent stakeholder management and client-facing skills
• Exceptional organisational and project management capabilities
• Advanced Microsoft Office skills, particularly Excel
• Experience working across international projects and diverse cultural environments
• A passion for delivering exceptional guest experiences

• Work with globally recognised technology and lifestyle brands
• Shape the Food & Beverage experience for world-class international events
• Opportunity for international travel and onsite event delivery
• Collaborate with talented creative, production and client services teams
• Be part of a growing global agency where innovation and collaboration are valued
• Play a key role in influencing the future of Nteractive's global F&B offering

Benefits

• Annual leave – 33 days including Bank Holidays
• Summer Hours
• Pension (5% employee, 3% employer)
• Wellbeing & Inclusion Initiatives including access to an EAP
• Enhanced Maternity Pay
• Rewards & Recognition Incentives
• Volunteering Day
• Private Medical Insurance & Cash Plan
• Generous Talent Referral Scheme
• Life Insurance
• Birthday Vouchers
• Eyecare Vouchers

Other Requirements

• Quiet home environment from which to work, with the ability to attend the office when required for collaboration or client needs
• Minimum 25MB download / 2MB upload broadband speed for home working
• Willingness and ability to travel internationally throughout the year (approximately 20–25% of working time)
• Valid passport and ability to obtain visas for international travel

If you're a passionate Food & Beverage leader who thrives on creating exceptional hospitality experiences and wants to shape the future of global event catering, we'd love to hear from you.