HR & Business Operations Manager

At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest technology and lifestyle enterprise brands connect with their people in extraordinary ways.

We are a global events and communications agency, delivering unforgettable experiences — from product launches and conferences to VIP programmes, exhibitions, digital campaigns, and internal communications.

Our work sits at the intersection of creativity, technology, and human connection — and none of it happens without the right people and strong operational foundations behind the scenes.

As we continue to grow our US presence, we’re looking for a key hire to support both our people and business operations locally.

We’re looking for an experienced HR & Business Operations Manager (US) to support our growing US team.

This is a highly visible, hands-on role acting as the primary US partner for People & Culture and Operations, ensuring strong HR practices, compliance with US employment law, and smooth day-to-day business operations.

Reporting to the Head of HR, People & Culture, with a dotted line into the Senior Business Operations Manager, you’ll play a critical role in enabling a high-performing, well-supported workforce.

People & Culture (HR)

• Act as the first point of contact for US employees on HR matters
• Manage the full employee lifecycle (onboarding, performance, changes, offboarding)
• Partner with Talent Acquisition on US hiring processes
• Support managers with performance and employee relations matters
• Ensure compliance with US federal, state, and local employment laws
• Maintain accurate employee records and HR systems
• Manage the relationship with the PEO and ensure data accuracy
• Support benefits administration and employee queries
• Partner with Finance on payroll inputs and benefits-related processes

Business Operations (US)

• Support day-to-day office and business operations in Austin
• Manage vendor and supplier relationships, contracts, and renewals
• Oversee equipment and operational support for employees
• Develop and maintain operational policies and guidelines
• Ensure alignment with global standards while meeting local needs
• Support internal travel and office-related logistics

Collaboration & Continuous Improvement

• Partner with US leaders and UK teams to ensure consistency and best practice
• Identify and implement process improvements across HR and operations
• Support audits, reporting, and compliance activities

• Proven experience in an HR Generalist, People Operations, or HR & Operations role (US)
• Strong knowledge of US employment law and HR best practices
• Experience supporting multi-state workforces (preferred)
• Experience in a global or matrix organisation (highly desirable)
• Strong organisational skills with excellent attention to detail
• A proactive, solutions-focused mindset with high levels of ownership
• Confidence working independently and across time zones
• Strong communication and stakeholder management skills
• Experience with HR systems and Microsoft Office tools
• Experience supporting business operations or office management

• Be part of a growing global agency expanding its US footprint
• Play a key role in shaping the US employee and operational experience
• Work closely with international teams across People & Culture and Operations
• Collaborative, supportive, and fast-paced environment
• Opportunity to make a real impact as the business scales

Benefits 

• PTO – 20 days plus public holidays
• Summer Hours
• Birthday Day Off
• 401k – access to fund for employer contributions
• Health Care – employee cover 100%, dependent cover 25%
• Dental & Vision – 50% cover
• Life Insurance
• Health Advocacy Program
• Wellbeing & Inclusion Initiatives including access to an EAP
• Family Leave & Adoption Assistance
• Rewards & Recognition incentives
• Volunteering Day
• Cell & Wi-Fi allowance
• Generous Talent Referral Scheme
• Time Off in Lieu

Additional requirements

• Primarily office-based in Austin (co-working space) with some flexibility
• Ability to collaborate across US and UK time zones
• Occasional domestic and international travel
• Right to work in the United States
• Minimum broadband speed: 25MB download / 2MB upload

If you’re passionate about creating a strong employee experience while supporting business operations in a growing global company, we’d love to hear from you.