Client Management & Strategic Input

• Partnering with Account Directors / Project Directors to understand client objectives and shape recommended event solutions

• Acting as the day-to-day client contact for projects or defined workstreams, managing expectations and requests proactively

• Building and owning strong client relationships alongside senior stakeholders

• Managing client communications, call cadence and workstream meetings

• Using client and attendee feedback to make data-driven recommendations for improvement

• Managing issues and escalations calmly and effectively, involving senior colleagues where required

Project Delivery

• Leading end-to-end delivery of small to medium-sized events (50–3,000 pax), from executive forums to large conferences

• Owning a defined workstream within larger, complex programmes (e.g. Venue & Logistics, Furniture & Foliage, Security, Transport)

• Creating and maintaining robust project documentation including timelines, trackers and client handbooks

• Providing oversight and guidance across logistics, production, technical production, creative, exhibition and F&B workstreams

• Managing vendors and suppliers to ensure delivery meets Nteractive and client standards

• Proactively onboarding and managing project teams, setting clear cadence and ownership

• Ensuring timelines, budgets and quality standards are consistently met

• Developing contingency plans and gaining client approval where required

• Championing best practice and continuous improvement across Nteractive’s Project Management Framework

Finance & Budget Management

• Developing accurate, timely event budgets and forecasts

• Managing overall budgets or defined budget areas up to £5m / $5m

• Providing clear financial commentary and regular budget updates to clients and internal leads

• Identifying risks, resolving issues early and ensuring excellent value for money

• Proactively identifying cost-saving opportunities

• Managing post-event reconciliation and audit reporting

On-Site Leadership

• Leading projects onsite as the main event lead, solving problems in real time and adapting plans as required

• Owning accountability for defined workstreams on larger events, managing suppliers and internal teams onsite

• Ensuring the highest production standards to enhance Nteractive’s reputation and support repeat business

• Promoting positive mental health and wellbeing within onsite teams

• Acting as escalation point for issues, team welfare and overall onsite experience

Team Leadership & Mentorship

• Leading and supporting project teams of up to ~25 people

• Coaching and mentoring more junior team members

• Sharing knowledge and best practice to develop capability across the team

• Role-modelling Nteractive’s values at all times

Personal Competencies

• Strong interpersonal and stakeholder management skills

• Confident leader with the ability to mentor, guide and inspire others

• Highly collaborative, respectful and team-oriented

• Calm and effective under pressure, managing multiple projects simultaneously

• Proactive, solutions-focused and commercially aware

• Excellent written and verbal communication skills

• Highly organised with exceptional attention to detail

Skills & Experience

• Significant project management experience at a similar level within an agency environment

• Proven delivery of complex conferences and live events

• Deep experience managing logistics-heavy workstreams (venue, security, transport, temp staff, furniture etc.)

• Strong financial and commercial acumen, including contract negotiation

• Experience managing budgets up to £5m / $5m

• Experience briefing and collaborating with creative, production and technical production teams

• Advanced Excel skills; confident with PowerPoint and general ICT tools

• Experience using project management tools such as Monday, Smartsheet or Asana (desirable)

• A collaborative, high-performing culture where people genuinely support one another

• The opportunity to work on large-scale, global events for world-leading technology brands

• Real ownership, responsibility and trust in your role

• International travel and varied, high-impact projects

• A business that values quality, consistency and continuous improvement

Benefits

• 33 days annual leave (including Bank Holidays)

• Summer Hours

• Pension: 5% employee / 3% employer

• Wellbeing & Inclusion initiatives including access to an EAP

• Enhanced Maternity Pay

• Rewards & Recognition incentives

• Volunteering Day

• Private Medical Insurance & Cash Plan

• Generous Talent Referral Scheme

• Life Insurance

• Birthday vouchers

• Eyecare vouchers

Other Requirements

• Quiet home working environment, with flexibility to attend the office for collaboration or client needs

• Minimum home broadband capacity: 25MB download / 2MB upload

• Willingness and ability to travel internationally (approx. 20–30% of working time)

Love leading complex events, building strong client partnerships and delivering exceptional live experiences?  

Take the next step in your career and apply now to join the Nteractive team.