Registration Director

Permanent employee, Full-time · US - Remote

130,000 - 150,000 $ per year

About Nteractive

Registration Director
Location: US, Remote

At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest brands connect with their people in extraordinary ways. And none of that happens without the right people, in the right place, at the right time.

We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.

We’re looking for an experienced and strategic Registration Director to lead registration strategy, delivery, and innovation for one of Nteractive’s highest-value clients. This senior, client-facing role combines operational excellence, strategic oversight, and hands-on leadership — ensuring every attendee journey, workflow, and data process reflects best-in-class execution and partnership.

What you'll be doing

Key responsibilities include:

Strategy & Planning

Owning the end-to-end registration strategy for the client’s flagship event and broader program of events
Defining registration scope, milestones, and critical paths, ensuring alignment with client goals and KPIs
Supporting forecasting, resourcing, and planning for all registration activity within the account
Maintaining accountability for data accuracy, GDPR compliance, and adherence toNteractive’sISO27001 standards

Execution & Delivery

Managing and executing the hands-on build and configuration of registration systems (RainFocus), including attendee packages, workflows, and logic
Implementing robust QA, UAT, and release management processes for every project
Overseeing all onsite registration, badging, and troubleshooting for live event delivery
Managing supplier and vendor relationships for registration hardware, staffing, and logistics

Leadership & Collaboration

Leading, mentoring, and developing a dedicated registration team of managers, coordinators, and contractors
Acting as the senior point of contact for registration strategy, builds, and operations
Partnering with cross-functional teams (Housing, Speaker & Content, Creative, Comms, and Production)
Partnering closely with the client and internal teams to drive innovation and consistency across all event cycles

Insights & Innovation

Driving post-event reporting, data insights, and continuous improvement plans
Championing new technologies, workflows, and integrations to enhance the attendee experience

What you will bring

We’re looking for a confident, strategic, and data-driven leader who can blend hands-on expertise with big-picture thinking.

You’ll need:

10+ years in registration or event-technology roles with advanced RainFocus expertise
Proven experience managing long-term client relationships and complex event portfolios
Deep understanding of enterprise-scale event ecosystems
Strong leadership skills with experience developing high-performing teams
Commercial acumen and supplier management experience
Advanced proficiency in Excel, reporting tools, and relational databases
Excellent communication and stakeholder management skills
Calm, solutions-focused mindset under pressure
A track record of delivering high-quality, compliant, and innovative registration solutions

Why you'll love working here

A genuinely supportive and collaborative culture where people come first
A fully remote role based in the US
Autonomy and trust in how you deliver your work
A down-to-earth, inclusive team passionate about quality and innovation
A people-first environment where wellbeing and development are prioritized

Benefits

PTO – 20 days plus 12 days public holidays
Summer Hours
401k - access to fund for employer contributions
Wellbeing & Inclusion Initiatives including access to an EAP
Life Insurance
Health Care - employee cover 100%, dependent cover 25%
Dental & Vision - 50% cover
Health Advocacy Program
Family Leave
Adoption Assistance
Rewards & Recognition incentives
Volunteering Day
Commuter Benefit Program
Cell & Wi-Fi - $50 monthly allowance
Generous Talent Referral Scheme
Time Off in Lieu

Other Requirements

Quiet home environment from which to work
Minimum of 25MB download and 2MB upload speed for home broadband capacity to meet Nteractive’s homeworking requirements
Flexibility to work across multiple time zones as required
Liking for and ability to undertake international travel throughout the calendar

Compensation: $130,000 - $150,000

Compensation is determined on factors such as geographic location, skills, education, and/or experience, along with its relationship to the base salaries of current team members that are similarly situated.

If you're an experienced Registration Director who thrives in complex, fast-paced environments and wants to deliver extraordinary global experiences, we’d love to hear from you.

For further details contact careers@nteractive.com.

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About us

We are Experience Architects with an ambition to cultivate client trust and brand value.

We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients.

We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.

Our Commitment
We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

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Thank you for your interest in Nteractive. Please fill out the following short form.

Nteractive is an Equal Opportunity Employer. Nteractive is committed to the full inclusion of all qualified individuals. If you require accommodation for you application, interviewing or otherwise participating in the employee selection process, please either contact us by email at careers@nteractive.com or provide more detail on how we can further support you within your application.