Account Co-ordinator

Permanent employee, Full-time · UK - Hybrid

About Nteractive

Account Co-ordinator
Location: UK (Remote-first with monthly travel to Staines office)

At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest brands connect with their people in extraordinary ways. And none of that happens without the right people, in the right place, at the right time.

We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.

The Account Co-ordinator plays a vital role in the smooth running of our Client Services team — supporting the delivery of high-profile events and projects through outstanding organisation, communication, and collaboration. You’ll be the operational heartbeat behind the scenes, ensuring schedules are aligned, information is accurate, and stakeholders are supported at every step.

This role is perfect for someone who thrives in a fast-paced environment, is highly organised, and loves making things run like clockwork. If you're proactive, people-focused, and eager to grow in the world of events and experiential marketing — this is your opportunity.

What you'll be doing

As Account Co-ordinator, you’ll support project delivery across multiple client accounts, ensuring documentation, systems, and processes are consistently managed to a high standard.

Key responsibilities include:
• Providing day-to-day administrative and logistical support to the Client Services team
• Maintaining accurate project data across systems such as Skills Workflow, SharePoint and Monday.com
• Scheduling meetings, managing calendars, and circulating agendas and actions
• Preparing client-facing documents including onboarding packs, timelines, presentations and budget templates
• Collating feedback, surveys and post-event reports
• Ensuring compliance with internal processes and Information Security standards
• Delivering clear and professional communication across clients, colleagues, and suppliers
• Proactively prioritising multiple tasks and anticipating challenges before they arise
• Demonstrating and championing Nteractive’s values in everything you do

What you will bring

We’re looking for a proactive team player who is highly organised, people-oriented and ready to learn.

You should have:

• 1–2 years’ experience in an administrative or customer-focused role

• A keen interest in client services within a creative agency or events.
• Strong organisational skills with excellent attention to detail
• Experience working in a fast-paced environment
• Confidence communicating clearly — both written and verbal
• A collaborative, solutions-focused approach with a positive "can-do" attitude
• Familiarity with tools like SharePoint or Monday.com (bonus, not essential)
• Previous exposure to events, agencies or creative environments is advantageous but not required

Other Requirements
• Quiet home working setup with broadband speed of minimum 25MB download / 2MB upload
• Ability to travel to our UK office in Staines (near Heathrow) once a month or as required
• Willingness to travel internationally (20–30% of the time)
• Flexibility to work occasional hours across time zones

Why you'll love working here

You’ll play a key role in bringing extraordinary experiences to life, working with a friendly and supportive team who value collaboration, innovation and excellence.

You’ll enjoy:
• A fast-paced, creative environment where every day is different
• Opportunities to develop your career in events and client services
• Being part of a high-performing team with shared values and purpose

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About us

We are Experience Architects with an ambition to cultivate client trust and brand value.

We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients.

We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.

Our Commitment
We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

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Thank you for your interest in Nteractive. Please fill out the following short form.

Nteractive is an Equal Opportunity Employer. Nteractive is committed to the full inclusion of all qualified individuals. If you require accommodation for you application, interviewing or otherwise participating in the employee selection process, please either contact us by email at careers@nteractive.com or provide more detail on how we can further support you within your application.